Because no commercially-available workflow engine provided the level of customizability required for dual/concurrent enrollment, DualEnroll built a proprietary workflow automation engine and library of process steps we call ActiveFlow. Each ActiveFlow step is highly configurable and can include:

• Customized wording or instructions
• Require one or more document uploads
• Require specific type(s) of documents to be uploaded
• Limit who can view or complete the step
• Email and text notifications, including custom wording

ActiveFlow enables college-specific workflows within the structure of a single shared software platform. DualEnroll colleges have the best of both worlds—a custom user experience plus the stability, scalability and extensibility of a multi-tenant SaaS platform.

DualEnroll includes both automated and optional communication capabilities organically within each workflow. Communications can include any combination of text messages, email, file uploads and interactive comments. All communications are contained in the DualEnroll workflow versus being scattered across various email accounts, and a complete audit trail and history of all communications is stored in the workflow record and accessible to authorized users via the user interface.

In addition to automated reminders, DualEnroll provides a tool to easily send as many custom reminders as needed to everyone who has not yet completed a required action. Reminders can be sent by email, text message or both. The ability to customize reminders is critically important in achieving desired responses. Just resending the same email over and over quickly begins to feel ‘spammy’ and has limited effectiveness, but a custom message makes each reminder unique and explains the urgency of the request. Our experience shows that customized reminders are 4-5 times more effective in generating a response.

Any DualEnroll step can include fully-integrated commenting and response capabilities. Commenting enables interactive discussions which supports effective faculty mentoring and problem solving with high school partners. Importantly, these comments are organically embedded in the actual workflow steps, not ‘tacked on’ as notes on a separate screen where they can be easily overlooked. All comments are maintained within the DualEnroll platform and visible in the workflow history, so the college has a permanent record of the complete interaction.

DualEnroll.com utilizes a standards-based data exchange process to integrate as needed with your Student Information System. We know you’re skeptical—every college has at least one horror story about trying to get a third party system to work with their SIS. Our reference customers will gladly confirm that the SIS handshake requires minimal work to set up initially and works seamlessly once in place.

DualEnroll customers include many colleges who are already NACEP-accredited or are preparing for the NACEP accreditation process. By automating the college’s mentoring and supervision processes across the entire instructor population, DualEnroll streamlines and simplifies compliance with NACEP requirements and provides easily accessible required evidence for Faculty Standards. DualEnroll also provides a comprehensive, integrated platform for contact and profile information, document collection and management, maintaining mentor/liaison assignments, and creation and tracking of professional development milestones.

The DualEnroll platform was designed from the ground up to support efficient completion of required actions and administration of the overall program. We’re constantly adding new tools to streamline tasks that are difficult to manage, waste time, or just generally make people crazy. DualEnroll allows colleges and high schools to complete their work in a fraction of the time, freeing up precious hours for initiatives that drive strategic improvements.